FSU is pleased to announce the bank has listened to member concerns regarding the timeline of the restructure, as well as the lack of information regarding the ongoing roles at Mortgage Services. 

At least 75 staff are directly affected by this restructure occurring in Victoria and Queensland. Following FSU and staff raising these concerns with the bank the following arrangements were put in place: 

• An additional week was added to the timeline for expressions of interest in the ongoing roles at Direct Banking
• A generic position description for the roles at Mortgage Services was issued to staff
• Q & A’s have been issued responding to concerns that have been raised by staff
• Neil Brown, Executive Manager Mortgage Services, arranged visits to both sites to answer any questions staff may have
   

Well done to FSU members, you now have the information you need and extra time to make a decision regarding your preferences for your ongoing role with CBA.