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Member Wins

Winning in the workplace

Read below about the many FSU members and Workplace Representatives who have worked together and with their Union to achieve fair and reasonable outcomes to improve working conditions and the capacity to provide good service to customers.

Latest Articles
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From FSU Account magazine, Winter 2009 FSU members working in CBA branches on the central coast of New South Wales who felt their targets were unreasonable got together in April to share their experiences and talk about ways they could act...
Union membership pays off in the end Thursday, 30 April 2009

Lynn Baker joined the FSU when she started work at St George, 14 years ago. Over the years Lynn had never needed the union’s help directly because there’d been no issues at work; however she kept up her union membership as a form of...

FSU’s Queensland office has been assisting a Westpac member who ran into difficulties when she went into a relief role. Although employed as a Banking Services Representative (BSR), the member found that more often than not she was required...
NAB Targets win Thursday, 30 April 2009

Workers at a branch of a major bank on the fringes of Melbourne saw a drop in business immediately following the devastating Victorian bushfires. The branch customers, mainly locals who visited regularly, were busy coping with the destruction of...
CBA sick leave confidentiality restored Thursday, 5 February 2009

FSU members at CBA’s Melbourne Operations Centre were concerned when details of individual sick leave and performance results within a team were reported to all team members, and contacted the union for assistance when they were unable to get...

A number of FSU members and Promgroup were recently in dispute concerning entitlements to overtime under the Vero Certified Agreement. The FSU represented those individuals involved in the dispute.  The dispute has been resolved in terms...
Making PIP pay Thursday, 5 February 2009

Two members at NAB who were on PIP (Performance Improvement Program) asked FSU to negotiate payouts for them. The union negotiated sums of $28,433.03 and $18,000 for the two members. Both members claimed their placement on PIP was unwarranted,...

FSU members in CGU’s Melbourne call centre successfully campaigned to be paid their meal allowance when rostered to work on public holidays. Their manager was not correctly interpreting the clause on meal allowances as set out in the IAG...
IAG loading for stepping up Thursday, 5 February 2009

Through their collective action, FSU members working in the Home Security Monitoring team at IAG achieved an improvement in the safety of staff working night shifts. As the team leader in the area was not able to be contacted 24/7 and rostered...

FSU is pleased to announce the bank has listened to member concerns regarding the timeline of the restructure, as well as the lack of information regarding the ongoing roles at Mortgage Services.  At least 75 staff are directly affected by...
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