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Success Stories

Winning in the workplace

Read below about the many FSU members and Workplace Representatives who have worked together and with their Union to achieve fair and reasonable outcomes to improve working conditions and the capacity to provide good service to customers.

Enforcement and advocacy activities in the year 2011-2012 recovered $12,378,999 for FSU members.
Latest Articles
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Westpac Cuts Referral Target Friday, 19 August 2011

Westpac FSU member tellers have won an across the board reduction in referral targets after a campaign run in four NSW regions. Around 200 tellers from across the South Sydney, Illawarra, Newcastle and West Sydney regions submitted letters to...
2009 Fiserv dispute resolved in FSU favour Thursday, 4 August 2011

FSU members considered ‘NAB Heritage Employees’ who previously worked for Fiserv processing bank vouchers and cheques on behalf of CBA, NAB and Westpac who were retrenched in late 2009 have won a dispute over the inclusion of shift...
St George staff win relief Monday, 1 August 2011

It starts with a conversation. St George staff on the Gold Coast raised their concerns with FSU organisers late last year about the pressure they were under because staffi ng levels were not up to scratch. A big part of the problem was lack of...
Inferior contracts rejected by FSU members Wednesday, 1 December 2010

Ex Vero employees were working for Secure Sentinel, and that business was subsequently bought by Veda Advantage. The original employment contract with Veda ensured workers maintained their old Vero conditions of employment until a new agreement...
Member success stories – thanks FSU Wednesday, 1 December 2010

A member at an insurance company was unhappy with his new role in the organisation after a restructure. With the assistance of the FSU he was able to negotiate a retrenchment payment equal to 1 year’s salary, or more than 16 weeks salary than...
It pays to be a member Wednesday, 1 December 2010

Client Services Manager Emmeline Meikle was on maternity leave from NAB when she heard some interesting news from a colleague in the same role as her. “I became aware while on maternity leave that I was being underpaid. I also discovered...
At the end of the day, the union was there for me Wednesday, 1 December 2010

Four years into his employment as a Financial Planner with Bendigo Bank, Ken Laker was expecting the worst when called into a meeting with a group of managers including a member of the HR team. The first thing Ken did was request that a...
FSU pivotal in good result for HFM Wednesday, 1 December 2010

Early in 2010, Westpac Home Finance Manager, Scott Perrett was denied bonus payments when he did not meet certain targets. He raised concerns with his Practice Manager about the targets and about his rating, which led to the rating being...
System error leaves member out of pocket for 9 weeks Wednesday, 1 December 2010

My fortnightly pay was almost $500 short of the normal amount just before returning to work after 2 weeks recreation leave. It turned out that the pay/leave system introduced by my employer had determined that I had been on “leave without...
The case of the shrinking payment Monday, 31 May 2010

At the conclusion of negotiations for a variation to the NAB Collective Agreement, members were pleased to learn FSU had secured a one-off payment of $750 for Group 1 and 2 NAB staff, to be paid upon certification of the Agreement. However a...
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