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Suncorp has recently started sending insurance jobs offshore. A few weeks ago they announced that 50 Claims Payment Team jobs would go to India. The next week they announced another 17 jobs would disappear. They will continue to make offshoring...
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FSU meetings in affected workplaces next week
The FSU has received confirmation that processes within Recovery and Settlements and the Claims Centre Payments team will be the first to be impacted by Suncorp’s offshoring program.
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Today’s announcement by Westpac of another record full year profit will be of little comfort to employees potentially in the firing line and those left behind to pick up the workload. So called “productivity” plans announced...
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FSU representatives attended last week’s Suncorp AGM to put a quest ion to th e Chairman and to urge shareholders to reject the Directors’ remuneration package unless Suncorp guaranteed Australian insurance jobs would not be...
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The FSU will attend the Suncorp Annual General Meeting this Thursday 27 October 2011 and will ask shareholders to support the FSU campaign to Keep Suncorp Jobs in Australia. The union will urge shareholders to take a stand against any Suncorp...
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Indian based companies Genpact and World Network Services are currently scoping back office roles at Suncorp/AAMI which includes claims, distribution, recoveries, settlements, administration and finance. There have been reports in the Financial...
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Australian insurance and banking company Suncorp is considerin g sending insurance jobs offshore, to countries where wages are lower. Suncorp owns AAMI, GIO, Vero, APIA and Shannons – jobs at all of these business are potentially in scope...
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FSU members who work for AAMI/Suncorp in claims have been notified that representatives from Indian company World Network Services will be assessing their roles to determine if the roles are suitable for offshoring. Staff have been advised that...
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ANZ has announced they will be trialing the establishment of direct customer contact roles offshore. For the first time one of the major banks in Australia will have overseas staff dealing directly with customers.
ANZ will establish a...
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Westpac has abandoned its commitment not to send Australian jobs overseas.
This week over 100 employees in Product and Operations are being told their functions are to be sent to India. The FSU expects more off-shoring announcements to be...
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