NAB Enterprise Agreement - Don’t forget to tell us how offshoring affects you!
Thursday, 29 July 2010
The poll regarding how FSU members feel about offshoring at NAB closes on Tuesday 3rd August. Make sure you have let us know how offshoring affects you.
The McNair research undertaken in April this year identified the key issues that NAB members feel should be considered for the 2011 Enterprise Agreement. The survey demonstrated startling views on the effect offshoring has on both staff and customers.
NAB employees have identified these key issues with offshoring:
- 94% of FSU members surveyed believe that NAB should keep jobs in Australia.
- 83% said having to deal with offshore workers made serving their customers more difficult
- 68% said they had received customer complaints about NAB offshoring functions and jobs
- 8% said that offshoring jobs has improved customer service at NAB
HAVE YOUR SAY! MEMBER FEEDBACK
Click here to tell us how you feel about the critical issue of Offshoring at NAB