Very disappointed with Suncorp's first effort. I thought we were aiming to keep the best of each of the current agreements. Appears Suncorp are choosing to pick the lowest common denominator from all agreements.
All staff at Suncorp Gympie have made reference to the redundancy entitlements and have asked for 8 weeks notice with 7 weeks pay for first year and 5.5 weeks pay for each additional year or part thereof as per the FSU proposal.
Posted by
404991
at
30/07/2010 2:23:38 PM
|
This ‘proposal’ is very unfair to all employees and would hope that FSU is going to support all Suncorp employees.
No personal /carers leave should be effected nor any weekend penality rates
Redundancy is difficult time and should be handled with understanding, not by offering a "comparable position". As this is not always to the employee advantage.
Posted by
1054696
at
31/07/2010 10:00:21 AM
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Two queries on the first draft is that for those under the PFS agreement -
1 currently we get 14 days personal leave after 3 years sevice , the new agreement reduces that down to 10 days personal/carer’s leave + 2 days flexible. Whar has happened to the other 2 days
2 many areas have Group salary continuance paid by Promina, although not part of the agreement forms part of the TEC, but this has not been covered in the discussions as with the STI.
Posted by
160664
at
2/08/2010 4:20:12 PM
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Disappointing, but pretty much what I expected from Suncorp. I would like some clarification on what parts of the agreement apply to people on TEC, and written confirmation that any new agreement can't override the superior conditions contained in individual contracts that were the outcome of the previous GIO/Suncorp industrial relations conflict.
It's interesting to consider that TEC people who may be unaffected by a substantial part of the agreement, and those with existing better conditions that they will get to keep regardless will still be able to vote equally on the agreement along with those who are directly impacted.
Posted by
164566
at
3/08/2010 8:11:33 AM
|
Response from FSU:
Thanks for your questions.
In relation to personal leave, under the current Suncorp proposal you will lose the other 2 personal leave days. In fact if we look at it closely its clear that the entitlement has been reduced to the minimum required under the National Employment Standards - 10 days.
This is because 2 flexible days are not leave days that can be used if you are ill or have to care for a dependent, these flexible days are only available with a minimum notice of 5 days.
In relation to TEC Contracts, in general, conditions of employment that form a part of your contract of employment are separate from those conditions of employment under an Enterprise Agreement. As long as the conditions are better than the conditions under the Agreement then they are not be affected by any new Agreement. That means that if the salary continuance is a term of your contract then you would continue to have that benefit until the contract of employment finishes or is replaced.
However, because every individual contract can differ, it is important to get specific advice about your contract of employment and what it provides. If you have any doubt about what your contract provides you can get advice by contacting the FSU Members Rights Centre on 1300 366 378 and provide them with a copy of your contract of employment.
Hope that answers your questions.
Posted by
lshingles
at
4/08/2010 2:25:32 PM
|
As per our phone conference on Tuesday re- Suncorp enterprise Agreement offer being sent to all Suncorp Staff-It is hidden away and very hard to find.
It is on the Suncorp Intranet page-click on PEOPLE at the top of the page-then click on ONE TEAM PROGRAM and it comes up under July edition news with the proposals.No one would normally bother even looking or knowing about this page.
Posted by
10306
at
4/08/2010 3:22:22 PM
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Very disappointing but expected from Suncorp. It appears we will be worse off under Suncorp agreement. Many staff have left or been made redundant.
They have a very high staff turnover, surely this says there is a problem.
They should be making conditions better not worse.
Posted by
2829350
at
5/08/2010 10:59:59 AM
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As a Vero employee i am not happy about the decrease to personal leave. Maybe the company should look to some sort of incentive scheme to stop people taking unneccesary sick leave days. If they impose 10 days per year, then for someone who has 10 years service then maybe 14 days. OR when someone has achieved in excess of 25 years service and retires a bonus be paid into their superfund.
Posted by
353596
at
6/08/2010 3:35:46 PM
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I'm disappointed in Suncorp , we are going through restructure and more restructure and a new name for my role with extra work load for the same pay, as an AAMI employee pay issues have dogged us and Suncorps HR are not as supportive as could be. The new agreement erodes at work home life balance.Longer working hours only puts stress into an already stressful job, no new penalty rates for weekend work, less personel leave and less bereavment leave, a lower hourly rate then most call centres, short staffed , overtime available but noone wants to work, extra work load ,staff leaving after only a few days out of training dose'nt make for a company you would want to apply for ,it certainly does not built trust in the company.
Posted by
1084660
at
7/08/2010 8:21:30 AM
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It is disappointing to see that our personal leave may be reduced to 10 to 'come into line' with other agreements in the group. I have been with the Promina side of Suncorp for over 10 years, and for the leave to be reduced from 14 to 10 is a slap in the face.
I also have concerns with the definition of 'comparable' in relation to redeployment of staff. I am in a situation where there will no longer be a position for me in my current environment, however have been advised that there will be a 'comparable' position for me. Suncorp's view of 'comparable' is different to my view of 'comparable'. Comparable in pay and location isn't enough in my eyes. Unfortunately I am left with no choice as it has been made clear redundency is not an option.
Posted by
2831004
at
9/08/2010 11:24:35 AM
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I'm currently on TEC agreement with Suncorp and have actually reached 104 weeks maximun entitlement if made redundant. How would I stand if 80 weeks is agreed.
I also have an employment agreement where the contract can only be changed if both parties agree in writing. If I don't agree in writing I assume my current agreement will continue.
Posted by
350092
at
9/08/2010 2:30:04 PM
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I am concerned that there is no formal agreement for the "Grandfather " agreement for long term GIO employees in regards to maximum(104 weeks) for redundancy.
Entitlements and Conditions to be included in the agreement should demonstrate that Suncorp a company that everyone wants to work with.
TEC increases in salaries are not in line with CPI increases, therefore we rely on bonuses.
Please adhere to Suncorp Values and "Walk the Talk' when considering agreements.
Posted by
164296
at
10/08/2010 12:38:16 PM
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this is very disappointing as the staff at aami thought that suncorp would agree to fair and achievable working conditions but as things stand there will be no incentive to stay at aami. this used to be a great company to work for. very sad day for all staff at aami totally discusted!
Posted by
1083350
at
10/08/2010 1:38:54 PM
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I will find it very difficult to sell Suncorp products to our customers knowing that I will not be rewarded for my efforts via a yearly payrise
Posted by
2817818
at
11/08/2010 5:03:35 PM
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I can't say that I would vote for this, I can see changes that are definitely negative setbacks, and the rest are not that enticing to make me want to give thoose up for something else.
Very disappointed with the reduction in Personal/Carers leave.
Supposedly the increase to 2 Flexi days to make up for it - Flexi days have a lot of restrictions as to being able to take them, so I don't see this as a positive.
Reduction in compassionate leave - big negative setback.
As for the One-Team visit, well that was just over a week prior to the proposal coming out, certainly don't think anything we had to say would have been considered, the proposal would have been written up by that time I am sure.
Posted by
1084634
at
12/08/2010 1:07:14 PM
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I cannot believe Suncorp's attitude re- wages let alone reducing the personal leave days.We are paid less then any other bank,have no RDO'S and more than often short staffed-yet we have to meet our exaggerated targets.The bank makes such a big profit but shows such a poor attitude in paying the staff that gets it for them.In my 30 years as a UNION REP. in banks,I have never seen a bank make such a PATHETIC and SHAMEFULL wage offer to their staff as Suncorp has.
Posted by
10306
at
12/08/2010 1:40:16 PM
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Suncorp needs to show it values it's staff as much as it's customers. Other Bank's are offering their staff a 4% pay increase which is more in line with the cost of living increases. Staff who pride themselves on looking after Suncorp's customers should settle for nothing less than this.
Posted by
404991
at
13/08/2010 9:56:32 AM
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From Motor Vehicle Assessing Sydney.
We are disappointed in Suncorp, in that they intend to take advantage of a minority group in Motor Vehicle Assessing as a whole. Our conditions are again under threat. A.M.P. did to GIO Staff, and then Suncorp had the take over. `Suncorp under guidance of A.A.M.I. Management team won't be offering any redundancies. Old GIO staff will be disadvantaged the most. It will appear Suncorp will be ruling with a big stick, on a take it or leave the company. This is why A.A.M.I. have a huge turn over of staff. Listed below are some of the items that concern us at this point in time.
List Of Questions.
[1] Work Life Balance.
* Travel time and distance [Home/Work Centre].
* Shifts [Hours of work].
* Saturday [Should be paid o'time at correct rate].
* What is reasonable o'time. We need to know a number of hours.
* If rotation we need to take into consideration distance from home to work/ to the next closest centre eg. not the other side of the Sydney metro area.
* Being sent to an other centre on loan, then having to stay there.
[2] Car
* Do we still have the full use of he company car, as we do with our contract.
* Holiday usage [Full use service and petrol, as per our currents agreements]
* Do we have a E-TAG [Does this include personal use also]. As we have now.
* As per our current agreement to-date, full use by family member's.
[3] Mobile Phone.
* Do we keep the company mobile phone.
* Do we have personal use of the mobile phone.
*If no, can we keep the mobile number for our personal phone, if requested.
[4] Redundancy
* Is there redundancy available[Due to work life balance].
* We should retain currant settlement agreement.
* Change of work hours [Affecting home life and family situations].
[5] Working in the centre.
*Do we keep our status as equivalent Assessor's, when merged.
* Pay rates, conditions, etc. Do we retain current pay rate, or do we get increase if A.A.M.I Assessors are in front of us for our positions.
Posted by
163989
at
13/08/2010 10:44:42 AM
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Suncorp sent out a survey to find out how people felt before empoyee's were notified of any changes. Now we have started to see the changes they want to make there should be another survey so people have the chance to directly notify know how they feel. They want all pay bands under one. They have not shown how this will affect people on their current payband. will they go higher up the band or lower. Bet it won't be lower but higher with less room for movement.
Posted by
1045629
at
13/08/2010 1:04:16 PM
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I am completely disgusted with the changes being put forward.
Coming from Promina, we only just signed an agreement last year for three more years. Now they want to change it again. There is no way that this is going to be of any financial benefit to us.
The current Suncorp agreement is inferior to ours. Bonuses and salary increases are not as structured or favaouable. If they offer the Suncorp staff a slightly better deal overall, then it is likely that they will vote 'yes'.
As were are now a minority in overall numbers, we will be forced to accept the agreement even if we vote 'no' as only 51% 'yes' vote (of those that do vote) for the entire Group is required.
How is this fair when we are already under an agreement?
The whole thing stinks. I'm sure that Snowball will be a fat bonus if it goes through before he scoots off back to England in two years as I was informed by Senior Management that he will be doing.
Get ready for more staff resignations, angst and a general feeling of being disrespected, used to work longer hours, take on more responsibility (no pay rise) and get less benefits than what are in our existing agreement.
I do not understand how this 'company' honestly thinks that they can get away with this and hold a reputable place in the market and be an 'employer of choice'.
Who would you recommend work for this regime?
Posted by
450678
at
13/08/2010 1:25:54 PM
|
Suncorp needs to demonstrate it lives by it's values by treating staff with honesty, courage, fairness, respect, caring and trust. Front line staff have kept this company afloat during a very rough patch - a 2% pay increase is an insult. Our 2007 Agreement fell far short of the cost of living increases during that period. Suncorp needs to show it truly cares about it's most valuable asset (staff) and offer a 4% annual increase for the next 3 years.
I will not be voting Yes to anything less than this.
Posted by
404991
at
16/08/2010 11:10:20 AM
|
A lot have already been covered but here is one that directly affects me that I haven’t seen mentioned elsewhere and has the potential to reduce my Superannuation greatly.
How am I (and other Defined Benefits staff members) expected to grow my Superannuation when (if???) there are no pay rises over the next 4 years?
Defined Benefits is linked to my finishing TEC unlike normal Accumulation Funds.
I shouldn’t be prejudiced by the fact that I am on defined benefits!
If receive no pay rises over the next 4 years my understanding is that my superannuation will essentially be the same in 4 years time, in fact if any fees are charged I will most likely go backwards..........this is untenable!
As someone mentioned earlier, Suncorp staff far outweigh the rest of the voters and staff with defined Benefits is a very small component of the total but we should be considered not be outvoted by what is essentially a
'gerrymander".
Posted by
353621
at
16/08/2010 2:42:15 PM
|
The latest info sheet says the minimum award wage is about $43000. On my payslip it says the annual salary for a full time sales and service assistant is $38563. What happens to those of us earning below the award and why aren't they paying us the minimum.
I have been with Suncorp for nearly 3 years. There should be a salary band that for people who do their job well they are acknowleged with a higher rate of pay than those who just start. Suncorp uses us to train new staff in branch. They are a drain on our resources until they get up to speed. Yes I know we all start this way but Suncorp should do something to hold onto their more experienced staff and acknowlege their loyalty and efforts .
Also Suncorp tried to bill me an extra $400 for one insurance policy this year. My annual payrise since last year was about $270 for the year. So I took my business elsewhere. Now when customers come in to complain about price rises I shall tell them to go elsewhere too. If they want to pay me what is essentially just appearance money then that is all the effort they will get out of me..an appearance.
On the subject of bonuses, I always get a rating of 3 and yet this year no mention of a bonus. Last year it was a miserable $600 which after tax was about $300. This barely covers the unpaid overtime we do every morning because we are not paid to set up for work in the morning (get computers running, set up cash etc)
It was pretty evident to me that Suncorp does not stand by the values it preaches. Last year I queried why a social club event started at 5-30pm on a Friday when the braches did not close until 5pm. the reply was..not all staff work in branches...yep just goes to show how little we mean to them..I thought we were the coalface and backbone of the whole operation...without us they don't have a business
Posted by
2817818
at
21/08/2010 8:14:50 AM
|
has anyone sent their comments to oneteam. I am scared to do so in case they persecute me for speaking up. They will know who we are by our email address
Posted by
2817818
at
21/08/2010 8:20:28 AM
|
Suncorp should be prepared to spend a lot of time and effort on this new agreement as they are going to spend a lot of time and effort putting it to the vote. We employee's are happy to keep voting no until we are offered something to vote yes to.
Posted by
351748
at
25/08/2010 4:06:39 PM
|
Comment submitted via email to FSU:
Why does the claim that Suncorp have put forward not give a guaranteed pay increase that reflects CPI and also the claim in re-deployment pool why has Suncorp gone away from like for like jobs which might mean that you did work in total loss dept. but now you have been offered a job in the call centre which you do not want is definitely not like for like but under the claim put forward because you have the skill set that is all you get instead of a redundancy even though the actual tasks of this “new” role are not where near the “tasks” of the old role.
Your claim as it stands now – I will be voting no.
Posted by
lshingles
at
27/08/2010 1:23:46 PM
|
Suncorp proposal is a sham. Having just announced their grand vision for Commercial Ins to write $3.2b worth of premium in their 20/20 vision, which can only be achieved by a dedicated hard working employee force, they then have the gall to put this up & call it a fair & equitable agreement for all!
The opportrunity existed for Suncorp to create a really purposeful & market leading CBA however they have chosen not too & the employees will be the poorer.
Suncorp- your current claim or proposal or whatever you tag it, is nowhere near good enough & i will be voting no.
nb: this proposal in market terms will be rated as "average"...when we head hunted Patrick as our CEO did we do so offering an "average" package?
Posted by
350169
at
27/08/2010 2:38:05 PM
|
“”””After discussing with my work colleagues the pathetic offer made so far by Suncorp.
We agree that the conditions included mean that we will be going backwards in every way.
We had hoped that after much effort by staff we would be rewarded by a decent agreement offer to almost catch up with comparable employees of other organisations.
As usual we continue to be disappointed. “”””
Posted by
169586
at
31/08/2010 11:16:03 AM
|
can someone please verify that sick leave will no longer accumulate under this new agreement. if that is the case I shall be taking every single sick day and I will no longer dope my kids up with panadol and leave them home alone. I only allow my sick leave to accumulate in case of a real emergency like broken bones or something serious like a car accident. I have been with Suncorp for 3 years and I have only taken 3 days sick leave. The stress of this is making me ill...too ill to go to work
Posted by
2817818
at
6/09/2010 4:23:23 PM
|
This was sent to the ONE TEAM
I am not happy with the first proposal that has come out 1 week after we had a ONE TEAM MEETING
There isn’t anything in the proposal that we spoke about on the night.
It very much surprises me that all employees are losing benefits that they have earned over the years with the companies that they have worked for prior to coming under the Suncorp Banner
Sick leave has gone backwards
Superannuation contributions have gone backwards.
Lose of penalties for those that work on Saturdays
Long Service leave now after 7 years.
Bereavement Leave has gone backwards - Shame on you at a time of sadness and heartache
2% payrise well below CPI
Gee Suncorp can’t get the pay system to work
How do you think you will get this to go through if you don’t listen to the employees.
Please have a long hard look at what the employees spoke about at the
ONE TEAM MEETINGS and then put forward a positive proposal.
In life we all have values and at work we work use those values but Suncorp has forgotten all about them
“CARING, HONESTY, TRUST, FAIRNESS and RESPECT”
“Not Happy Jan”
Posted by
364707
at
7/09/2010 3:55:14 AM
|
That SUNCORP is an aboriginal word meaning 'management chaos' is probably an urban myth. Still, staff who have experienced the ongoing payroll fiasco, large scale indiscriminate retrenchment of highly skilled Promina staff, the indecisiveness of a public service style 'meeting culture', the churn in senior HR staff (3 GMs in 12 months), the cronyism in appointments and the invisibility of CEO Patrick Snowball could be forgiven for believing it! Now we have this disaster of an enterprise bargaining process. What a disgrace! Being rammed through with staff being kept in the dark about who the bargaining reps are and what the actual detail of the offer is. What is on the table at the moment takes away benefits at every level. It seems Suncorp is playing poker and keeping their winning 'last hand' until last. What a way to build a trusting culture and whatever 'one company many brands means'. Not that Patrick Snowball cares. He will leave the mess of his functional model behind him when he leaves in 2 years No wonder there is so much ill feeling about it all. I will be voting NO
Posted by
2838638
at
9/09/2010 8:18:02 AM
|
FSU Response to Posted by 2817818 at 6/09/2010 4:23:23 PM
Under Suncorp's current proposal Personal/Carers Leave (of 10 days) will accrue annually however flexible leave of a maximum of 3 days will not.
Posted by
lshingles
at
13/09/2010 3:44:51 PM
|
Post received from member via email:
Dear FSU,
Despite assurances all along the way that conditions in individual contracts were unaffected by the new agreement, Suncorp have just revealed their tue intentions - they intend to remove favourable conditions in individual contracts relating to long service & sick leave conditions. This is to be done by way of an employment letter / offer, but not until AFTER the new agreement has been implemented. The compensation they are offering is completely inadequate. They avoided answering my question about what happens if you don’t agree to this change.
Posted by
lshingles
at
19/10/2010 4:32:56 PM
|
I knew a few months ago when the new agreement was proposed that the abolition of leave loading on Saturdays between 8 and 12 signalled that Saturady trading was on the cards.Now that they wont change their mind on this shows their greediness in not rewarding anyone who would work on a Saturday.In one word PATHETIC.
Posted by
10306
at
21/10/2010 1:51:36 PM
|
Our Team has had three resignations within the last three weeks. They have gone to other insurance companies for more money and a roster day per month. Why do we keep loosing good staff to other insurance companies when if Suncorp paid wages that were on par with the other companies and reinstate roster days.
Posted by
1024795
at
21/10/2010 1:56:06 PM
|
I have emailed Suncorp a couple of times with my concerns and have received the same non answer each time
I Strongly recommend everybody votes NO when this goes to the vote
and make them negotiate
Posted by
351748
at
21/10/2010 6:12:39 PM
|
This EA process has been a disgrace. Everything I have heard from my Bargaining Rep tells me that SUNCORP has had no interest in bargaining in good faith. They simply wanted to go through the motions and race to a vote having thrown a few crumbs to call centre staff because that is where the numbers are. Nowhere do I see senior management making the sacrifices that they expect general staff to make. Senior management still get to take away their million dollar packages. Indeed, the invisibility of CEO Snowball in all this has been a common talking point amongst staff. No leadership there. He may as well be back in England. Congratulations to the FSU for taking the struggle up to Suncorp and insisting on a fairer process and more time for staff to bargain and to understand the risks staff run in approving the current unfair proposal. What's the hurry anyway when more time would get it to work? Have we not already seen from the payroll debacle what happens when Suncorp rushes things through. That experience should be enough reason for us all to vote NO!
Posted by
2838638
at
3/11/2010 8:52:39 PM
|
Suncorp states at the AGM today that they have spent 6 months debating and listening to their employees in good faith and has met all obligations under the Fair Work Act! Is this the Truth??????
If that is the case you have to ask yourself......
--> Why does the company think it can turn 6 agreements into 1 within 6
months (You just have to look at the issues the payroll system caused where
staff were not paid for 6 months+)?
--> Why has a bargaining representative lodged a bargaining order to Fair Work
Australia due to Suncorp not bargaining in good faith?
--> Why has the FSU had to lodge an application with Fair Work Australia
regarding Suncorps non collaborative style and bad faith?
--> Why has a Suncorp Employee had to take such courage and stand up in
front of the board at todays AGM to express very real concern and very real
reasons for Suncorp to consider further negotiations (If Suncorp were true
to is values they would actually listen and respect their employees instead of
ignoring the truth)?
--> Why would you trust a company that shows they cant deliver on promise's
such as the one Patrick Snowball made in writing and stated at the AGM
today that no one employee will be financially disadvantaged?
--> Why hasn't Suncorp adopted the approach of its competitors and create a EA
that people actually benefit and believe in, instead of cheating their
employees of the benefits that everyone has worked so hard for over the
years.
How can expect staff to come on a one team journey if your not prepared to get them on board.
If Suncorp was to live up to its Values it wouldn't be asking us to go to a vote, they would sit down with staff to work out how to make the EA and the Pay Bands actually work.
When Suncorp put the EA to a vote we all have to realize we are all part of a bigger organization that has many brands that have great terms and conditions and we can all enjoy them too if we VOTE NO to make them actually listen and care!
Business has the most simple formula which Suncorp is still to learn:
(Happy Staff = Happy Customer = Happy Share holder = Everyone is happy and others will want to be apart of it.
If your not looking after your staff then who is looking after the customer! Simple yet so hard.. WHY??
The cost of keeping staff is cheaper then attracting new ones - don't let go of good people and waste money that can be invested in retaining talent!Put your Employees first and all else follows. Its not rocket science.
..........................................................................................
ITS UP TO ALL OF US!!! >>> MAKE YOUR VOTE COUNT!!!!!!
..........................................................................................
Posted by
2841010
at
4/11/2010 8:59:52 PM
|