QBE Sending 700 Jobs Offshore - Report
Monday, 25 February 2013
A report in today's Australian Financial Review states that QBE has established an offshore facility in the Philippines to be known as the Group Shared Service Centre (GSSC) and that it will take over 700 jobs currently being done in Australia in 2013.
The Financial Review indicated that these jobs would include claims lodgement, management and reinsurance administration, among other functions.
On 29 January this year FSU met with QBE to discuss newspaper reports that QBE was looking at cutting over 700 Australian jobs. At that meeting QBE stated that no decision had been made regarding any job losses and that once decisions were made they would consult with their staff and the FSU regarding these changes.
Today's report indicates that internal documents show that in fact a raft of plans had been made to move jobs offshore as long ago as October 2012. How many staff have made critical decisions about their jobs and their lives since that date without the benefit of knowing QBE's plans?
QBE should be honest with its staff and the FSU about the plans QBE to cut jobs from their Australian business and move these roles offshore.
As we know it is not just those whose jobs are lost that are affected by decisions to send work offshore. There are flow-on impacts on many others who rely on the functions performed to do their jobs effectively. There are plenty of stories about delays and rework after work has been sent offshore to save money.
Authorised By: Leon Carter, National Secretary