Westpac and Spider - Have Your Say
Friday, June 08, 2012
Westpac has spent the last few months rolling out the Spider system currently used in St George, BankSA and Bank of Melbourne branches.
The FSU has received some reports from members that have been impacted by the Spider system rollout. Members have reported increased workloads, additional hours being worked, and staff levels not reflecting the extra work, along with operational problems associated with the new system.
Is this happening to you?
Have your say!
Tell us your story about how the Spider system rollout is working in your branch. Complete the online form below or return your feedback by email to: firstname.lastname@example.org
Closing date for member feedback is 26 June 2012.
Whilst your details will be kept strictly confidential, these stories will be collated and presented to the bank alongside any recommendations from members about the way that the rollout of Spider can be improved.
Authorised By: Leon Carter, National Secretary