Update your details

The Finance Sector Union respects your privacy and is committed to protecting it

Committed to your Privacy

The purpose of this statement is to let you know what information is collected about you when you visit the FSU website, how this information is used, to whom it is disclosed, and your ability to have any incorrect personal information amended.

This statement has been prepared in accordance with the Australian Privacy Amendment (Private Sector) Act 2000.

We promise to ensure your personal information is used only in ways that are compatible with these principles.

The FSU is also committed to the promotion of the privacy rights of all people using the internet, whether it is from their home or in their workplace.

The FSU supports campaigns to protect the rights and freedoms of workers to organize in the workplace using the internet.

The FSU is committed to maintaining the privacy of our member’s personal information and the security of our IT systems.

Application and Ownership

This privacy statement applies to the website of the FSU, with a home page address of http://www.fsunion.org.au/. The Finance Sector Union is the sole owner of the information collected on the FSU website.

This statement does not apply to other company or organisation websites to which the FSU website is linked. We encourage you to read the privacy statements of each and every website that collects personally identifiable information.

We reserve the right to change our privacy statement at any time, as our website grows and its privacy implications change.

Information Collected

The FSU web site collects two types of information.

The first type is anonymous information. The web server, managed by Creative Factory, makes a record of your visit and logs the following information for statistical purposes:

  • the user's server address,
  • the user's top level domain name (eg. com, .gov, .net, .au, etc.),
  • the date and time of the visit to the site,
  • the pages accessed and documents downloaded,
  • the site referred from, and
  • the type of browser used.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider's logs.

The second type of information that the FSU web site collects is personal information. Personal information is requested in order to provide personalised and enhanced services that are not available to anonymous users.

Personal information requested in this site includes:

Email Address:
We will record your e-mail address if you send us a message, subscribe to an email newsletter, or complete a form this information is requested. If subscribing to an email newsletter you may "unsubscribe" at any time from the newsletter mailing list. Email addresses will not be added to any other mailing lists. We will not disclose your email address without your consent unless required to by law. Some email addresses used in our mailing lists are taken from sources other than direct subscribers. These users can unsubscribe from the list at any time, and are people with an existing relationship with the FSU.

Members Only area:
When attempting to access the password protected Members Only area, personal information is requested in order to verify the users status as an FSU member. This information is used for verification purposes and to contact the member with their password.

Other personal information:
The union collects personal information from members, including name, postal address, employer, occupation, date of birth, country of birth, main language spoken, contact details, gender, title, work address, home address, email address, salary, date joined the industry, hours of work, form of employment, bank account details (for the purpose of facilitating the payment of union subs), credit card details (for the purpose of facilitating the payment of union subs).

The union collects this information in order to:

  • Contact members about matters relating to their union membership
  • Ensure that services and programs are relevant to the needs of members, including by carrying out surveys and other research
  • Meet statutory requirements under the Fair Work Act 2009 and any other statutory requirements that may arise under other State or Federal Legislation from time to time
  • More detailed information is collected where the union is assisting members with individual cases.

Members who do not wish to receive information from the union by mail, email or other means, will be readily presented with opportunities to arrange this where possible and may contact the union to arrange this at any time.

Use of cookies

A cookie is a piece of data stored on the user's computer tied to information about the user.

The FSU website tries to avoid the use of cookies, and where they are sent the information in them is not used for any purpose other than what they were sent for.

When a forum is accessed, a cookie is sent. This is sent only back to itself. The cookie keeps track of topic links that have been clicked.

If you have any concerns about cookies, you can adjust your computer settings so they will not be accepted. Alternatively, you may set your computer to prompt you each time a cookie is about to be stored.

Commitment to data security

The FSU takes all reasonable steps to ensure that the information we collect and maintain is up to date and accurate. The union also stores the collected information in a secure manner. A member may contact the union to view the information held about him or her and correct any inaccuracies.

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our web site. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

We do keep records of all emails sent to us through this website. But we take all possible steps to ensure that this data is kept secure and accessed only by authorised persons.


The union will not pass on information to third parties without the member’s consent, other than in particular cases of contracted out services, such as use of mail houses, or where required by law.

How users can access and correct their personal information

When the FSU website holds your personal information we will, where possible, provide you with access to the information. We will take reasonable steps to correct the information so that it is accurate, complete and up-to-date.

To request any corrections please contact the Privacy Officer at fsuinfo@fsunion.org.au or contact us by telephone or postal mail at the contact information listed below.

The FSU has also produced a Privacy Policy, which details our commitment to privacy in dealing with the personal information of members and clients. For a copy, contact the Privacy Officer.

Complaints Process

If you believe that your privacy has been interfered with by the FSU you may make a complaint in writing to:

The Privacy Officer
Finance Sector Union
Level 2
341 Queen Street

Or via email at fsuinfo@fsunion.org.au  Your complaint should set out the full details of the nature of the complaint. The complaint will be dealt with in accordance with the FSU Privacy Complaint Process (a copy of which is available from the FSU Privacy Officer).

Nothing in this process precludes the complainant from contacting the Privacy Commission at any stage.

How to contact us

If you have any questions or suggestions regarding our privacy policy, please contact:

Wendy Streets 
Privacy Officer
Finance Sector Union, National Office
Email: privacy@fsunion.org.au

Authorised By: Julia Angrisano, National Secretary

Bookmark and Share Bookmark and Share