Latest news

Beyond CBA’s flawed sales pitch on workplace flexibility

Did you know that CBA’s website includes an entire section celebrating the different ways workers can “ace” work/life balance? The bank suggests one of those ways is to "embrace hybrid working".

Unsurprisingly, the experience of workers doesn’t match CBA’s sales pitch.

As part of negotiations for our next Enterprise Agreement, FSU members are seeking improvements to workplace flexibilityand today we’re publishing a report that showcases exactly what CBA employees are experiencing and how CBA can address these concerns through our new Agreement.

Here’s what you told us about CBA’s strict 50% office mandate:

  • 66% agreed the in-office mandate has had a detrimental impact on your work-life balance.
  • 70% disagreed that you were more productive in the office than working from home.
  • 67% said you have felt pressured to attend the office when unwell due to the in-office mandate.
  • 91% said you were concerned CBA will increase the in-office mandate in the future without consultation.

It’s clear that flexible work simply isn’t working for many employees at CBA.

The good news is that we have an opportunity to demand better through our new CBA Enterprise Agreement!

P.S. Thank you to those members who attended our recent information session on workplace flexibility at CBA. If you haven’t done so already, please register for our upcoming sessions on job security (2 June, 12pm AEST) and workloads and staffing (16 June, 5.30pm AEST).

Related content

BECOME AN FSU MEMBER TODAY.

When you join the FSU, you get access to expert workplace support whenever you need it. From pay and conditions to restructures and workplace disputes, we help you understand your rights. You'll receive representation where it’s needed and access to exclusive member benefits that add value beyond the workplace. If something isn’t right, or you simply want clarity about your options, you don’t have to navigate it alone.
Proudly supported by:
The Finance Sector Union respectfully acknowledges the Traditional Owners of the land on which we live and work, and pay respect to First Nations Peoples and their Elders, past and present.
Authorised by Julia Angrisano, Finance Sector Union of Australia, Level 13, 380 La Trobe Street, Melbourne, VIC 3000.
Copyright © 2026 Finance Sector Union (FSU). All rights reserved.