This week Allianz notified the FSU of planned changes to numerous work areas. The proposal centralises roles into new teams, changes reporting lines, and realigns some roles and responsibilities. Areas currently affected are:
- Contact Centre and Direct
- Consumer Marketing
- Digital
- Customer Strategy, Insights and Programs (CS, I and P teams).
The official consultation period is open now, and closes on the 2nd September.
This is a significant change proposal. We know many of you are dealing with the pressures of Covid lockdowns. If you need advice about consultation timeframes, the roles on offer, or new reporting lines, contact the FSU.
Email fsuinfo@fsunion.org.au with your questions or feedback, or call
the FSU on 1300 366 378.