FSU pushes CBA on branch closures

Member concerns and the bank’s responses

CBA have sent us a response to the concerns put to them by your union yesterday. Their responses (broken up to correspond with what we actually asked) are online for members to review here. Members affected should get in touch with the union with further questions, concerns and issues here, or by calling 1300 366 378.

We note that some of the requests for information were responded to in general rather than specific terms and where relevant, we will continue to push for transparency and clarity for members affected.

The anxiety this is causing for many of your fellow members – even in an environment where all parties are agreed about the need to help customers – is understandable, and this is exactly what CBA’s obligation in the Enterprise Agreement to consult with employees is designed to avoid.

While the union will continue to push CBA on their information and consultation obligations, it seems clear that they intend to press ahead on their timeline.

We note that CBA were not able to commit to re-opening branches, and the union shares the concern raised by many of you that an existing agenda to close many branches has been accelerated by COVID-19.

Amidst the uncertainty of this change, many of you have encouraged your colleagues (both affected by this change directly, and not) to join you as a member of the union.

Please continue to share the work that we’ve been doing and continue to ask your colleagues if they’ll join us. They can do that online here.

As always, you can contact our member rights centre on 1300 366 378 for more information and support.

In Unity,

Julia Angrisano


Authorised by Julia Angrisano, National Secretary