NAB - Have You Lodged Your Back Pay Claim?

Wednesday, 31 January 2018

Member Claims Are Coming Through

We have great feedback from FSU members who have lodged overtime back pay claims – they report that confirmation and payment is generally occurring quickly and without fuss.

What’s really great is that FSU members are feeling recognised for all their extra work, making sure branch functions and their customers are looked after.

Here’s How to Claim

  1. DOWNLOAD a copy of our template timesheet at
  2. RECORD all the additional hours you have been required to work on the template.Make sure this information is accurate, and appropriate consideration is given to days you may have not been at work including public holidays, RDOs, annual leave days and sick days.
  3. UPDATE the additional hours you worked into SAP when you’re back at work. Take the completed template timesheet to work, and transpose the information into SAP. If you’re not sure how to do this ask your People Leader for training or refer to the instructions here:
  4. CONFIRM lodgement of your claim with FSU. NAB will be reporting to the FSU the outcome of overtime claims for members who were registered to be collectively represented – so once you have submitted your claim in SAP, we ask that you email Please include your full name and branch.
    Outstanding Issues

We’re currently waiting for NAB to confirm the lodgement process for members who have since left the bank, and where there has been a change in branch preventing claiming back pay for the previous branch. More information coming soon.

Need Assistance?

NAB has committed to promptly resolving any overtime approval problems you experience, with the FSU, so just email for a quick resolution.

Overtime Going Forward

What’s been agreed in relation to back pay applies into the future. Where you are required to work additional hours you should seek the approval of your People Leader first then submit additional hours into SAP for payment. If your People Leader is not available normal delegations apply. Work can include balancing cash, finding cash errors, processing vouchers and completing customer applications. Refer to the NAB Factsheet here: for more information.

Not a member?

As a union member we ask that you share this update with your workmates.

If you receive this update, it’s been shared by a member of our union community, and they’re asking to work with us to make your workplace a fair workplace.

You can join online using the green “Join FSU” button at the top of this page.

Contact Details
Finance Sector Union
Ph: 1300 366 378

Authorised By: Julia Angrisano, National Secretary

Authorised by Julia Angrisano, National Secretary