NAB - Some Christmas Cheer - It’s Time to Claim Your Back Pay

Friday, 22 December 2017

How to Lodge Claims for Payment for Additional Hours Worked

Last week, FSU reported that back pay was on the way for FSU members who stood together to put an end to underpayments for additional hours. The good news is – if you registered to be collectively represented, things are now in place, and NAB is ready to give consideration to your claims.

How Do I Claim?

  1. Get a copy of our template timesheet.
    You can download a copy at
  2. Fill in the additional hours you have been required to work
    Please ensure this information is accurate, and appropriate consideration is given to days you may have not been at work including public holidays, RDO’s, annual leave days and sick days.
  3. Transpose this information into SAP when you’re back at work
    Once you have completed the template timesheet, take it to work and transpose the information into SAP.
    If you’re not sure how to do this ask your People Leader for training or refer to the instructions here:
  4. Confirm lodgement of your claim with FSU

NAB will be reporting to the FSU the outcome of overtime claims for members who were registered to be collectively represented – so once you have submitted your claim in SAP, we ask that you email Please include your full name and branch.

Overtime Pay Going Forward

Overtime is available to all Group 1 and 2 employees for additional hours you are required to work. This includes all work like clearing customers, balancing cash/finding cash errors, processing vouchers or applications. The overtime must be approved in advance, and this can done by your branch Manager or the second in charge where the Branch Manager is not available. It’s up to you to put it into SAP to ensure you are paid.

Need Assistance?

NAB has committed to promptly resolving any problems you experience with the approval of overtime, so if you experience difficulties email or call the Member Rights Centre on 1300 366 378.

Contact Details
Finance Sector Union
Ph: 1300 366 378
Authorised By: Julia Angrisano, National Secretary
Authorised by Julia Angrisano, National Secretary