Proposed change to mortgage operations

Thanks to everyone who registered for last week’s FSU Zoom meeting regarding changes for Mortgage Operations & Digital Pathways.

During and following the meeting FSU members raised concerns about the consultation process and the lack of detail provided by the Bank. Your union has written to WBC to raise these concerns and have asked for a response by COB 29/10/2021. You can read the letter here.

FSU will keep you informed as the situation develops in the meantime please take the following steps to ensure the best possible outcomes can be achieved

  1. If you haven’t already done so, please ensure your Union has your correct contact details so that you will instantly receive all our updates and meeting notices, etc. FSU contact number is 1300 366 378.
  2. Contact the Member Rights Centre on 1300 366 378 8am-6pm (AEST) Mon-Fri if you have any questions or concerns about the process or need advice on your individual circumstances.
  3. If you, or any of your colleagues, are not yet members, then now is the time to join. As always we can only represent members and the more of us from the Mortgage Operations, Originations and Digital Pathways teams that are working together during this process the better our outcomes will be. Membership form is linked here.

Your union will continue to advocate for a fair and transparent process that respects your rights under your Enterprise Agreement during these changes, be sure to look out for further FSU member updates and Zoom meeting notices.

Authorised by Julia Angrisano, National Secretary