We know our workloads are out of control
With management continuing to close branches, understaffing has become a chronic issue. We are seeing huge call waiting times and customer aggression over the phones.
It’s staff on the front lines who are taking the brunt of management’s poor decisions.
We are saying enough is enough!
Westpac management refuse to discuss workloads
Our FSU Representatives have demanded answers. What is the real staffing and workload situation in branches and contact centres across the group? Under bargaining disclosure protocols, our reps demanded information on workloads in some contact centres and retail areas.
Management responded: they are unwilling to provide this information. They say that “workloads are adequately covered in the terms of the EA.” Nothing to see here.
What has management got to hide?
Our union representatives will be escalating this matter further. Right now, we can all support our campaign for improved workload provisions in the EA. Commit to vote NO if management put their EA proposal out to an all-staff ballot.
Westpac can do better! Will you vote NO if management put their pay proposal to an all-staff ballot? Support the campaign here:
