You deserve a 3.25% pay increase.

Yesterday we wrote to ANZ to tell them you deserve a 3.25% pay increase. 

This has been a huge year for everyone at ANZ – you have looked after your customers, your communities and each other.  ANZ owes its performance this year, and every year, to you.

We have also asked ANZ when they intend to come to the table to discuss your Enterprise Agreement.

Your Enterprise Agreement contains your pay and conditions at work.  Because ANZ has failed to bargain in recent years, your Agreement has fallen behind the agreements at the other major banks. You can see our letter to the bank here.

We are calling on ANZ to fix that by starting discussions for a new Agreement. Want to stay up to date with what’s happening in your FSU Community at ANZ? Click here to subscribe.

We’ll be in touch when we hear back from ANZ!

Changes to branch arrangements

Last week, ANZ announced that it is transitioning a number of branches to a “Multi-Service Model”.

ANZ has said that this change involves branches being open in the morning and early afternoon, and then closing after lunch. Once the branch has closed, people working in the branch will “undertake alternate activities to support customers”.

So far, ANZ has announced that these branches are moving to the Multi-Service Model:

Bowen, QLD; Balaklava, SA;
Dalby, QLD; Cleve, SA;
Goondiwindi, QLD; Jamestown, SA;
Mount Isa, QLD; Kingscote, SA;
Roma, QLD; Kingston, SA;
Tennant Creek, NT; Minlaton, SA;
Katanning, WA; Streaky Bay, SA;
Narrogin, WA; Waikerie, SA; and
  Yorketown, SA.

There are more branches to come, with 25 branches in total to be included in Multi Service Model rollout.

Which branches? Rather than give everyone certainty around these announcements, ANZ is instead advising a few branches each day. We’ve asked ANZ for the full list and will let you know when we hear back.

We are also concerned that there has been no consultation over these changes. This means that if these changes impact your branch, you will have no say in it at all.

While we are supportive of measures to keep retail branches open, you deserve to be consulted in changes that impact you. Your voice is important.

We are meeting with ANZ this week about these changes. Reply to this email with your questions and feedback about these proposed changes. We will report back after the ANZ meeting.

If you have any questions or concerns in the meantime, contact the Member Rights Centre on 1300 366 378, or email

Vaccine Update

At this time, ANZ has decided not to go down the path of mandated vaccines. Their position is that COVID-19 vaccinations will only be mandated where it is required by the Government.

Wherever you work, our highest priority is the health and safety of those that we work with and our communities. Throughout the pandemic, FSU members have helped our community by serving customers on the frontline, answering their calls, and processing their loans. We have worked under stressful and difficult conditions. Let’s keep working together to get through this.

We are here to support you. If you have any questions about the Government’s mandates or Public Health Orders, you can;

  • Call the Member Rights Centre and select option 1;
  • Send a text to 0488 816 113; or
  • Send an email to

Making sure that we are heard and have a seat at the table means that our employers are hearing directly from those of us who are affected by these policies. Add your feedback here. 

Authorised by Julia Angrisano, National Secretary