The ruling is a major win for union members’ fight to strengthen work from home rights, and could have significant implications for other finance workers with flexible working arrangements (FWA).
The FSU is now assisting more union members to secure their work from home arrangements. If you want the same support, join our union today.
When Westpac introduced its in-office policy of two days per week, FSU member Karlene Chandler was told she had to abide by the policy – despite having worked from home full time for years.
Karlene contacted the FSU and we escalated her case all the way to Fair Work.
Supported by our union, Karlene was able to point to her high individual performance ratings while working from home. At the same time, Westpac was unable to provide an acceptable ‘reasonable business reason’ to justify requiring Karlene to return to the office.
The Commission ultimately ruled that Westpac had to approve Karlene’s request to continue to work from home.
What does this mean for finance workers?
This win sends a strong message to all employers dealing with similar cases and puts them on notice.
Specifically, it confirms that employers must have genuine business grounds for refusing an FWA request, and that they must demonstrate they have met all their obligations under the Fair Work Act before making any refusal.
When you join the FSU, you get access to expert workplace support whenever you need it. From pay and conditions to restructures and workplace disputes, we help you understand your rights. You'll receive representation where it’s needed and access to exclusive member benefits that add value beyond the workplace. If something isn’t right, or you simply want clarity about your options, you don’t have to navigate it alone.
The Finance Sector Union respectfully acknowledges the Traditional Owners of the land on which we live and work, and pay respect to First Nations Peoples and their Elders, past and present.