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Home lenders at Westpac came together last week to discuss Westpac’s deeply flawed decision to increase its sales targets – and what we intend to do about it.

Specifically, FSU members expressed concerns about Westpac’s lack of consultation, professionalism and respect for the hard work of home lenders, the inconsistent way in which targets are being adjusted, and how Westpac has failed to consider the impact of the recent federal budget when it comes to home lending.

As a group, we agreed to call for the following changes:

1. Westpac must commit to proper and professional consultation around changing targets.
2. Westpac must commit to having one national framework for determining targets, which is transparently shared.
3. Westpac must provide advance guidance around potential changes to the next targets and what they may be, with at least three months’ notice.
4. Westpac must adjust their targets downwards for this performance period to reflect policy and market constraints.

Our union will be putting these demands to Westpac shortly, so keep an eye on your emails for further important updates.

We encourage you to forward this update to all your home lender colleagues so they have the information and support they need.

Your dedicated FSU Organiser is Gillian Allpress– please reach out to her at [email protected] or 0434 162 531 to provide any further feedback on this issue or for any questions or concerns.

And if you’re not yet a member of our union, now is the time to join to ensure you have the support and protection you need.