At the same time that Bendigo Bank is shutting regional bank branches and gutting its entire agency network across five states, they’ve just posted an annual profit of $514.6 million.
You may have seen the bank’s five-year strategy, which was supposedly distributed to all employees. It contains some alarming plans around offshoring and AI, but doesn’t mention anything about prioritising or investing in the bank’s most important asset: its people.
What’s in Bendigo Bank’s five-year plan?
Among other things, Bendigo Bank wants to:
- revise their bank model by ‘optimising’ their branch network footprint and increase focus on digital channels.
- work with strategic partners offshore.
- achieve efficiencies through AI and automation.
If brutally closing regional bank branches and gutting its agency network is any indication of how the bank plans to “deepen customer relationships” and “set the benchmark for trust and societal impact”, then we are deeply concerned.
Tell Bendigo Bank what you think
We know job security is a huge concern for workers, especially given Bendigo Bank’s recent actions. Tell us anonymously what you think of the bank’s five-year plan and whether you’re concerned about your job.
Submit feedback
We’ll share this anonymous feedback with Bendigo Bank at their next AGM in October.
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