Latest news

People First Bank’s proposed agreement is here – let’s lock it in!

After months of negotiations, we have reached in-principle agreement on our new People First Bank Enterprise Agreement (EA). Please read on before registering for an upcoming online union meeting so you don’t miss out on crucial next steps.

In the last week of April, the proposed agreement will go to a ballot of all workers covered by the new agreement. This means you will be asked to vote on whether you accept the offer on the table.

Through our strong collective voice, we’ve negotiated some great improvements in the proposed agreement, including:

  • 5% pay increase in July 2025. 
  • 4% total pay increase for 2024 (3% paid in July 2024, with additional 2% to be back paid from 1 January 2025 for the six months to July 2025). 
  • Protecting and enshrining redundancy payments and leave entitlements into the EA. 
  • Introducing RDOs for all full time employees if they so choose. 
  • Introducing ‘banked leave’ where additional work is undertaken. 
  • Expanding the Sick Leave Safety Net to every employee. 
  • A reference to your right to work from home.
  • An improved resourcing clause to address understaffing and workload concerns. 
  • Improvements to paid parental leave.
  • 5% additional loading for permanent shift workers. 
  • An allowance for non-contact centre workers performing this type of work.

This will be the first negotiated EA for former Heritage Bank employees, and will see significant improvements to your current Award terms.

And the proposed agreement builds on and improves existing conditions for former People’s Choice Credit Union employees.

Ready to lock all this in?

Please register for one of the following online sessions, which are only open to FSU members. We’ll provide crucial information on next steps and how to vote, as well as answer any questions you have about the proposed agreement. 

Wednesday 16 April, 12.30pm (QLD time)

Thursday 17 April, 12.30pm (QLD time)

If you’re not yet a member of the FSU,now is the time to join so you can attend a session.

If you have any questions, please contact your FSU Organiser Casey McDonald on 0434 161 454 or by email to[email protected].

See you online next week!

Related content

BECOME AN FSU MEMBER TODAY.

When you join the FSU, you get access to expert workplace support whenever you need it. From pay and conditions to restructures and workplace disputes, we help you understand your rights. You'll receive representation where it’s needed and access to exclusive member benefits that add value beyond the workplace. If something isn’t right, or you simply want clarity about your options, you don’t have to navigate it alone.
Proudly supported by:
The Finance Sector Union respectfully acknowledges the Traditional Owners of the land on which we live and work, and pay respect to First Nations Peoples and their Elders, past and present.
Authorised by Julia Angrisano, Finance Sector Union of Australia, Level 13, 380 La Trobe Street, Melbourne, VIC 3000.
Copyright © 2026 Finance Sector Union (FSU). All rights reserved.