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Here’s how we reined in IAG’s WFH changes

Thanks to our collective efforts, we’ve managed to rein in some of IAG’s inflexible work from office (WFO) arrangements applied only in Technology and Operations (T&O).

What happened?

T&O employees approached our union earlier this year with various concerns about IAG’s changes. Concerns were around how WFO days in T&O would be calculated, WFO expectations being linked to performance, and reports of staff being told that WFO days missed due to leave would need to be made up.

Hundreds of T&O employees completed an important union survey and committed to support action around these issues. Providing this feedback enabled our union to demonstrate in high-level representations that the anger and concern was legitimate and widespread.

Importantly, our firm response shifted management’s position:

  • IAG confirmed that WFO days do not need to be replaced when they occur during sick leave, annual leave, long service leave and parental leave.
     
  • IAG have reduced the WFO expectation in T&O from a minimum of 10 days to eight days per month for the FY25. This adjustment should now be applied to your current review assessments for this last financial year. At this stage, IAG’s expectation remains at 10 days beyond FY25. Our union’s position is that flexible work arrangements should not be linked to performance at all, and we will continue to fight for improvements around this.

What’s next?

If you are a T&O employee and the above changes are not being applied correctly, speak to your manager in the first instance. If you cannot resolve the issue, speak to your local FSU Workplace Representative or contact our FSU Member Rights Centre on 1300 366 378 or email [email protected].

While these improvements only apply to T&O employees, all IAG employees should speak out if you are required to make up a missed office day due to leave or if your personal circumstances impact your ability to meet IAG’s WFO expectations.

Congratulations to those IAG members who took action to achieve these improvements so far. Alone we would not have shifted IAG’s position – but together we’ve made some great progress.

If you’re not yet a member of the team fighting for fair flexible work arrangements at IAG, join your colleagues today.

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