
CBA retail staffing and workloads need to change – FSU session
70% of FSU members who responded to our CBA staffing audit stated that…
Our paid rest breaks at CBA are under attack.
As part of ongoing negotiations for our new CBA Enterprise Agreement, CBA wants to limit our second paid rest break to only apply to shifts that are longer than five hours.
Everyone should be concerned about what this means for our rest breaks in the future.
Note that the feedback you share will remain anonymous.
Under our current CBA Agreement: we receive a 10-minute paid rest break (also known as a ‘tea break’) if we work more than three hours, and an additional 10-minute paid rest break if we work five or more hours.
Under CBA’s proposal: the second rest break will only be available if you work more than five hours. It means anyone currently working a five-hour shift will lose a break. But what’s next?
We are not robots. We are people, and we deserve to be treated as such. Paid rest breaks are necessary to ensure we remain safe and productive at work.
Staff working in retail and call centres are already overwhelmed due to understaffing – and they’re the ones who will be especially impacted. These breaks aren’t a nice-to-have. They are essential for our health and safety.
CBA posted more than $5 billion in profit for the first half of 2026. The FSU estimates CBA would save just over $2 million over three years if its proposed changes were implemented.
We will not stand aside and allow Australia’s most profitable bank to strip away our hard-won rights. Share your concerns and sign our petition now – and tell CBA to stop attacking our rest breaks.
