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Congratulations to every FSU member for achieving this fantastic result!

The aim of every EA is to build on the last, and while there will always be room for improvement, we’ve won some great improvements to our pay and conditions, including: 

• 5% pay increase in July 2025.
• 4% total pay increase for 2024 (3% paid in July 2024, with additional 2% to be back paid from 1 January 2025 for the six months to July 2025).
• Protecting and enshrining redundancy payments and leave entitlements into the EA.
• Introducing RDOs for all full time employees if they so choose.
• Introducing ‘banked leave’ where additional work is undertaken.
• Expanding the Sick Leave Safety Net to every employee.
• A reference to your right to work from home.
• An improved resourcing clause to address understaffing and workload concerns.
• Improvements to paid parental leave.
• 5% additional loading for permanent shift workers.
• An allowance for non-contact centre workers performing this type of work. 

What happens now?

The EA will now be submitted to the Fair Work Commission (FWC) for final approval. Once approved, our new wages and conditions will apply.

This victory shows what we can achieve when we work together and ensure our voices are heard!

To continue securing positive outcomes in the future, we must keep our union strong and active across People First Bank – so if you’re not yet an FSU member, now is the time to join.

If you’re already a member, encourage a colleague to join the team that’s winning for you today.

Congratulations once again, and we’ll let you know once our new agreement has been approved by the FWC.