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Know your rights – NAB’s changes to CA1 performance plans

NAB has announced changes to the FY26 performance plans for CA1 roles across Retail Banking. These proposed changes introduce a financial KPI to measure Everyday Banking Needs Met (EBNM) and Account Activation.

It raises questions and concerns around how this will impact an individual employee’s performance, as well as whether NAB can make this change and what we can do in response.

The FSU is holding information sessions to discuss these changes, explain your rights, and discuss our options to address our concerns. Please register for your preferred session below:

Tuesday 30 September, 8am (AEST)

Tuesday 30 September, 6pm (AEST)

These sessions are open to all colleagues, so be sure to forward this email to your team and invite them along.

If you can’t make these sessions, or if you have any questions or feedback, please reply to this email and we’ll be in touch.

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