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Has your employer suspended their in-office mandate?

Our union called on employers across the finance sector to suspend in-office mandates in light of the war in the Middle East and the worsening fuel crisis. Of the 93 finance employers the FSU wrote to, 83 either rejected workers’ request, did not provide a satisfactory response, or failed to respond at all, including the Big Four banks.

As costs rise and access to fuel becomes more uncertain, many employers are still prioritising office attendance over practical, common-sense solutions. See how finance employers responded below. 

RatingDescription
Very PoorDid not respond to our letter.
PoorResponded however was dismissive of our calls to support employees.
NeutralRecognises the financial pressures associated with increasing cost of liFtrustFving and fuel costs, will consider individual requests, however no change to their current office attendance requirements.
GoodRecognises the financial pressures associated with increasing cost of living and fuel costs, will consider individual requests and has proposed a relaxation of its office mandate.
ExcellentRecognises the financial pressures associated with increasing cost of living and fuel costs, and has proposed a suspension of its office mandate or remains committed to flexibility and has no current office attendance requirement.

Workplace
Workplace response
Rating
AcendaSee employer's response hereNeutral
Allianz AustraliaSee employer's response hereNeutral
Allianz PartnersSee employer's response here Neutral
AMP LimitedSee employer's response hereNeutral
Ansvar InsuranceSee employer's response herePoor
ANZ Banking GroupSee employer's response hereNeutral
Australian Ethical SuperSee employer's response hereNeutral
Australian Financial Complaints AuthoritySee employer's response hereNeutral
Australian Mutual BankNo responseVery Poor
Australian Retirement TrustSee employer's response hereNeutral
AustralianSuperSee employer's response hereNeutral
Auto & General InsuranceSee employer's response hereNeutral
Aware SuperSee employer's response hereNeutral
Bank AustraliaNo responseVery Poor
Bank of UsSee employer's response hereGood
BankVicSee employer's response hereNeutral
BankwestSee employer's response hereNeutral
Bendigo BankNo responseVery Poor
Beyond BankSee employer's response hereNeutral
BOQ GroupSee employer's response hereNeutral
Brighter SuperSee employer's response hereNeutral
BUPASee employer's response hereNeutral
BUSSQSee employer's response hereNeutral
Care SuperSee employer's response hereGood
CBUSSee employer's response hereNeutral
Centrepoint AllianceNo responseVery Poor
ClearViewSee employer's response hereNeutral
CMC MarketsNo responseVery Poor
Colonial First StateSee employer's response herePoor
Commonwealth Bank AustraliaSee employer's response hereNeutral
Community First BankNo responseVery Poor
Crawford & CompanyNo responseVery Poor
Defence BankSee employer's response hereExcellent
Employers Mutual LimitedSee employer's response hereNeutral
Enthusiast Motor InsuranceSee employer's response hereGood
Equip SuperSee employer's response herePoor
First SuperNo responseVery Poor
Gallagher BassettSee employer's response hereGood
Gateway BankSee employer's response hereNeutral
Great Southern BankSee employer's response hereNeutral
HBF Health InsuranceSee employer's response hereGood
HestaNo responseVery Poor
Holdfast Insurance BrokersNo responseVery Poor
Hollard InsuranceSee employer's response hereNeutral
Horizon BankSee employer's response hereNeutral
HostplusSee employer's response hereNeutral
HSBCSee employer's response hereVery Poor
Hume BankNo responseVery Poor
IAGSee employer's response hereNeutral
IFM InvestorsNo responseVery Poor
IFS (Industry Fund Services)See employer's response hereVery Poor
IMB BankNo responseVery Poor
Industry Fund ServicesNo responseVery Poor
ING BankNo responseVery Poor
Insignia FinancialSee employer's response hereNeutral
Legal SuperNo responseVery Poor
Macquarie BankNo responseVery Poor
MetLife InsuranceSee employer's response hereNeutral
Mortgage ChoiceNo responseVery Poor
Motor Accidents Insurance BoardNo responseVery Poor
MUFG Corporate MarketsSee employer's response hereNeutral
MUFG Retirement SolutionsSee employer's response hereNeutral
MyBudgetNo responseVery Poor
MyStateNo responseVery Poor
National Australia BankSee employer's response hereNeutral
NESS SuperNo responseVery Poor
NGS SuperSee employer's response hereNeutral
P&N BankSee employer's response hereGood
People First BankSee employer's response hereNeutral
Pioneer CreditNo responseVery Poor
Police BankNo responseVery Poor
Prime SuperSee employer's response hereNeutral
QBE InsuranceNo responseNeutral
RAC WANo responseVery Poor
RACQSee employer's response hereGood
Regional Australia BankSee employer's response hereGood
Reserve Bank of AustraliaSee employer's response herePoor
Rest SuperSee employer's response hereNeutral
SmartgroupNo responseVery Poor
SS&C TechnologiesSee employer's response hereNeutral
Suncorp BankSee employer's response hereNeutral
Suncorp GroupSee employer's response hereNeutral
Super Benefits AdministrationNo responseVery Poor
Super Members CouncilSee employer's response hereNeutral
TALSee employer's response hereNeutral
Teachers Mutual Bank LimitedNo responseVery Poor
Team SuperNo official response however management confirmed
they will suspend in-office requirements for the time being
and acknowledged cost of living pressures. 		Good
UniSuperSee employer's response hereNeutral
Unity BankNo responseVery Poor
Vanguard InvestmentsNo responseVery Poor
Vision SuperNo responseVery Poor
Westpac GroupSee employer's response hereNeutral
Youi InsuranceNo responseVery Poor
Zurich Financial ServicesNo response                                                                                        Very Poor

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The Finance Sector Union respectfully acknowledges the Traditional Owners of the land on which we live and work, and pay respect to First Nations Peoples and their Elders, past and present.
Authorised by Julia Angrisano, Finance Sector Union of Australia, Level 13, 380 La Trobe Street, Melbourne, VIC 3000.
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